Frequently Asked Questions
How long does shipping take?
Orders are typically delivered within 7–15 business days, depending on your location.
Do you ship internationally?
Yes! We currently ship to the United States and Canada.
How can I track my order?
Once your order has been shipped, you'll receive a tracking number by email so you can monitor your delivery.
Can I return my order?
If there's an issue with your order, please contact us and we'll be happy to help. Please review our Refund Policy for full details.
How can I contact Veloura?
You can reach us through our Contact page or by email. We aim to respond within 24–48 hours.